We know that our products provide you with mission critical service and security. That is why our experienced support staff are available to you 24 hours a day, 7 days a week.

You can contact our support department by email or via our dedicated telephone support department. If required, in the event of a disaster, we can provide you with qualified and trained network engineers on-site to get you up and running again.

Check out our Network Status page for a real-time view of any ongoing maintenance or outstanding issues on our network.

www.icedigital.co.uk/network-status

Please note that if you are not in an active support contract, charges may be applicable to resolving your issue.