We offer free 24/7 technical support for all VoIP Accelerate customers.

  • We know that our products provide you with mission critical service and security. That is why our experienced support staff are available to you 24 hours a day, 7 days a week.

    You can contact our support department by email or via our dedicated telephone support department. If required, in the event of a disaster, we can provide you with qualified and trained network engineers on-site to get you up and running again.

    Check out our Network Status page for a real-time view of any ongoing maintenance or outstanding issues on our network.


    Please note that if you are not in an active support contract, charges may be applicable to resolving your issue.

  • Contact Technical Support

    020 8432 2050      support@icedigital.co.uk

    Submit a Support Request